OZ-KBA-3000: FTP Login Details
This KB will explain:
• What FTP Login Details are for
• Where to find them in the Control Panel
Article
What are FTP Login Details used for?
In order to put your Website files online for public viewing you need to use a protocol called File Transfer Protocol (FTP). There are many FTP Clients available and they all work basically in the same way. You need to provide the following details to an FTP Client:
• FTP Host – this is the address of the FTP Server
• FTP Login Name – This is the username supplied to you via the OzHosting.com Control Panel
• FTP Login Password – This is the password supplied to you via the OzHosting.com Control Panel
• FTP Port – This should default to Port 21
Using these details will allow your FTP Client to connect to the OzHosting.com server so that you can upload your website so that is it viewable in a web browser.
Where do I find my FTP Details?
1. Navigate to https://my.ozhosting.com and Login
2. Click Hosting
3. Click Web Space
4. There are different methods for Windows and Linux Hosting to determining your FTP Details
a. If you have a Microsoft IIS Webhosting
i. Click Website Configuration
ii. The FTP Configuration box has your FTP Login Details
1. FTP Support: shows the status of the FTP Server
2. FTP URL: this is your FTP Host address
3. Login: this is your FTP Login name
4. Password: this is your FTP Password. It is hidden by default but can be revealed by Clicking Show Password button
b. If you have a Linux Apache Webhosting
i. Click FTP Access
ii. The FTP Access page shows the following
1. FTP Server: this is your FTP Host address
2. Port: This is the Port you need to use in your FTP Client. It is using the Default Port
3. IP: This can also be used as your FTP Host address
4. DocumentRoot: This is the folder to put your Website Files in
5. SSL DocumentRoot: If you have an SSL Certificate the secure section of your site should be uploaded to this folder
6. IP Address type: Either Shared or Exclusive
7. FTP Login Name: Your FTP Username
8. FTP Password: Your FTP Password (the password in the screenshot has been changed)
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